Media Resources

In addition to our news releases, we have a variety of resources and facts and figures that describe E-Comm, our services and public safety partnerships.

Corporate Overview

E-Comm is the first point of contact for 9-1-1 callers in 25 regional districts in British Columbia, handling over 1.8 million 9-1-1 calls a year (99 per cent of B.C.’s 9-1-1 call volume). E-Comm also provides dispatch services for police and fire departments and operates the largest multi‐jurisdictional, tri‐service wide‐area radio network in the province used by police, fire and ambulance personnel throughout Metro Vancouver and parts of the Fraser Valley.

Fact Sheets


Photo Gallery

Contact Corporate Communications if you wish to publish any of these images.

E-Comm Call Taker (Lower Mainland Centre)

E-Comm Call Taker (Vancouver Island Centre)

Media Contact Information

For more information about E-Comm or emergency services in British Columbia, please contact:

Corporate Communications

604-215-5023 or email (Monday-Friday business hours)

For urgent media enquiries ONLY


E-Comm is in operation 24-hours a day, seven days a week.

Our administration hours are Monday-Friday 8:00 a.m. – 4:30 p.m.
Contact our receptionist at 604-215-5000.