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News Releases

Faulty fuel pumps, flat tires and frivolous complaints continued to tie up 9-1-1 resources in 2022

January 4, 2023

Vancouver, B.C., January 4, 2023—Whether you’re fed up with the nozzle failing to fuel your car …

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E-Comm staff take home multiple national awards for emergency communications

November 14, 2022

Vancouver, B.C. – The Association of Public-Safety Communications Officials (APCO) Canada has named E-Comm the recipient …

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E-Comm Media Statement – August 30, 2022

August 30, 2022

In anticipation of a busy summer for emergency services and the potential for heightened overtime requirements, …

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Media Statement: Response to open letter of CUPE Local 8911

August 3, 2022

Vancouver, B.C. – E-Comm has been very transparent about the fact that our organization is understaffed …

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E-Comm estimates close to 20% of 9-1-1 calls in B.C. are accidental

July 20, 2022

Dialing 9-1-1 by mistake may put others in danger by diverting critical emergency resources   Vancouver, …

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